Support
Nevaeh Dream Stage · Version 1.0
Nevaeh Dream Stage is a music and performance game for children. Dance with Willow, sing with Gabby, make beats with Kai, put looks together with Hara, and take the big stage in the Dream Arena. This page covers the questions that come up most.
Getting started
How do I play?
Tap PLAY on the Home screen to see everything available right now, or use the Studio tab to visit each venue on the map. Daily Quests on the Home screen tap straight through to whatever they are asking for.
Something is locked
Venues, songs and looks unlock as Stars are earned by playing. A locked item always says what it needs — for example “Earn 3 Stars”. Nothing is locked behind a payment.
Choosing a level
Each activity offers Easy, Normal and Star. Finish one to open the next. Harder levels pay more Dream Coins, and the amount is shown on the level before it is chosen.
Sound and music
There is no sound
- Check the device is not on silent, and turn the volume up while the game is open.
- Open Settings inside the app and check music and effects are turned up.
- Close other apps that are playing audio — another app holding the sound can leave the game quiet.
- If sound stops after a call or an alarm, return to the Home screen and reopen the game.
The music sounds out of time
Notes are timed to the recording rather than the screen, so a brief stutter should recover on its own. If it does not, exit to the Home screen and start the song again. Bluetooth headphones and speakers can add a delay of their own; wired or built-in speakers are the most accurate.
Progress and saving
Is progress saved automatically?
Yes. Progress saves as it happens and again whenever the game is closed or put in the background. There is no save button to press and nothing is lost by leaving the app.
Where is progress stored?
On the device only. There is no account and no cloud backup, so progress does not move between devices.
Deleting the app
Starting over on purpose
The in-app Settings screen has a reset option that clears progress and begins a fresh profile.
Beat Lab
Where do saved beats go?
Saved beats appear under My Tracks on the Home screen. They stay on the device and are never uploaded or shared.
For parents
- No advertising and no in-app purchases — Dream Coins are earned by playing only.
- No chat, messaging, profiles or sharing.
- No internet connection is used; the game works fully offline.
- Nothing is collected and nothing leaves the device.
Full details are in the Privacy Policy.
Still need help?
If something is not working, it helps to include the device model, the iOS version and what was happening at the time.