Support

You earn one point for every dollar you spend, automatically, as long as you are signed in when you order. Points appear on the Rewards tab straight after checkout, and they never expire.

Signing up takes a name and a phone number. There is no card, no email and no password.

Open the Rewards tab and tap the points button on any reward you can afford — a free drink, a free side, a free seafood mac, or a free plate. That turns your points into a voucher.

Then add the qualifying item to your cart and tap Apply on the voucher in the cart. The discount comes off before you pay. If you take the qualifying item back out of the cart, the app hands the reward back to you rather than quietly using it up.

Call the restaurant on (347) 859-9413 as soon as you can. There is no cancel button in the app on purpose — food starts being cooked the moment the ticket prints, so the honest answer depends on how far along it is, and that is a thirty second phone call.

If it has not been started yet we will cancel it and refund any card payment. If it is already cooking we will tell you so before you decide.

Call (347) 859-9413 or ask at the counter, and tell us the phone number on the account. We will delete your name, phone number, order history and points, and confirm that it is done.

Deleting the app from your phone also clears everything stored on the device.

Yes, if you allow it. On the confirmation screen there is a Tell me when it’s ready button — tap it and your phone will notify you when your food is up. One notification per order, nothing else.

If you say no, nothing breaks. The confirmation screen shows live status the whole time your order is being made, and staff call out your name at the counter. You can turn notifications on later in your phone’s settings.

Most orders are ready in about fifteen minutes. The app shows live status on the confirmation screen, and the app can notify you when it is ready if you allow it.

If it has been noticeably longer than the estimate, call us — the order is on the register whatever the app is showing, and staff can look it up by the order number on your confirmation screen.

Greyed out with SOLD OUT TODAY means the kitchen has run out for the day. It comes back when we restock.

Greyed out with FRI ONLY means it is a Seafood Friday item and it is not Friday. Those are only cooked on the day.

No, and that is deliberate. Delivery apps take a cut of every order and add a markup on top, which is money that comes out of the food or out of your pocket. Ordering here is pickup only, at the price we actually charge.